Saturday, November 19, 2005

Bloody Indian Merry-Go-Round

Let's see here now :
Once upon a time the Pilgrims sailed to the New World
(America) to escape the British and after many bloody battles
drove the British out of the American colonies and established
their own rule in 1776.

The British bowed to the military demands of World War II and
the bloody opposition in India to whom it granted Independence
in 1947.

Decades later, workers in Indian call-centres vacate their bloody
jobs because bloody Americans verbally abuse them and cause
them trauma.

So who do we have as prime recruits to field calls from the USA ?
None other than the bloody Brits !

It should be interesting to see how well these British call-centre
recruits fare in this new Indian battleground where it's Britain vs.
America vs. the rest of the world...

WIRED Blog reports :
Young Britons flock east to answer India's
call-centre crisis

In a remarkable reversal, the subcontinent's telesales firms
are eagerly recruiting British labour to fill a skills shortage

An army of British workers is being recruited to staff India's
vast network of call centres because of a shortage of
suitable candidates on the subcontinent.

In a remarkable reversal of the outsourcing that has seen
thousands of jobs lost in the UK, telesales operations are
looking to fill a skills gap in the east with young Britons
willing to work on Indian wages.

And they are eagerly taking up the challenge. Both recent
graduates and those with experience of working in British
call centres are flocking to sign up for jobs in Bombay,
Delhi and Bangalore that pay just $350 (U.S.) a month.

It might not sound like much, but many are finding that
they can earn enough to live on for six months or a year
before heading off travelling. Indeed, a stint in the call centres
followed by a period mellowing out on Goa's beaches or
touring the palaces of Rajasthan is becoming the fashionable
way for single young Britons to spend a gap year.

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